Troy Acoustics (“TAC,” “we,” “our,” “us”) is committed to fulfilling our responsibilities under applicable data protection laws including the California Consumer Protection Act and the Personal Information Protection and Electronic Documents Act. This Privacy Policy describes how Troy Acoustics may collect, use, and share information we obtain about you in the course of operating our business, including when you visit (“Site”). By using the Troy Acoustics website, you consent to the data practices described is this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, TAC may collect personally identifiable information, such as your:

  • First and Last name
  • Mailing address
  • E-mail address
  • Phone number
  • Commercial information, such as your purchase history or products you have expressed interest in

If you purchase TAC’s products and services, we collect billing and banking information. This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TAC’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:

  • Registering for an account
  • Sending us an email message
  • Submitting your banking information or other payment information when ordering and purchasing products or services

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

We may use personal information we collect through the Site to:

  • Respond to your queries and fulfill your requests
  • Complete and process purchase of products or services
  • Process your registration and identify you as a user
  • Allow you to participate in surveys
  • Allow you to participate in public message boards
  • Contact you with information, including transactional or promotional information
  • Improve the Site and our marketing or develop new services
  • Administer and troubleshoot the Site
  • Analyze your use of the Site and personalize and enhance your experience
  • Comply with applicable laws, regulations, or legal process
  • As otherwise stated in this Privacy Policy, the Terms, and Terms and Conditions
  • For any other purpose, in accordance with applicable law

Sharing Information with Third Parties

TAC does not sell, rent, or lease its customer lists to third parties.

TAC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TAC, and they are required to maintain the confidentiality of your information.

TAC may disclose your personal information, without notice, if required to do so by law or in good faith belief that such action necessary: (a) conform to the edicts of the law or comply with legal process served on TAC or the Site; (b) protect and defend the rights or property of TAC; and/or (c) act under exigent circumstances to protect the personal safety of users of TAC, or the public.

In addition, we reserve the right to disclose any information we obtain through the course of operating our business and the Site in the event we sell or transfer all or a portion of our business or assets (i.e., merger, liquidation, or other business transaction), including negotiations of such transactions.

Tracking User Behavior

TAC may keep track of the Site and pages our users visit within TAC, in order to determine what TAC services are the most popular. This data is used to deliver customized content and advertising within TAC to customers whose behavior indicates they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by TAC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TAC Site.

Use of Cookies

The TAC Site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies, are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize TAC pages or register with TAC Site or services, a cookie helps TAC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TAC Site, the information you previously provided can be retrieved, so you can easily use the TAC features that you customized.

You have the ability to accept of decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TAC services or Site you visit.


This Site contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personally identifiable information.

Security of your Personal Information

TAC secures your personal information from unauthorized access, use, or disclosure. TAC uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as banking information) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt from a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful matter that is compatible with the context in which you provided the information.

California Residents

California Consumer Privacy Act (“CCPA”) grants its residents certain rights regarding the collection and use of their personal information. Subject to certain limitations, California residents have the following rights:

  • Right to know; You have the right to know and request information about the categories and specific pieces of personal information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information.
  • Right to delete; You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to non-discrimination; You have the right to not be discriminated against for exercising any of the above listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.

Use and Disclosure of Information

The following is a list of categories of Personal Information which may have been collected from consumers or users of our Services within the last twelve (12) months. The categories and examples provided in the chart below are those defined in the CCPA. This does not mean that all examples of that category of Personal Information were in fact collected but reflects our good faith belief to the best of our knowledge that some of that information may have been collected about consumers. We will update this disclosure from time to time as appropriate.



A. Identifiers.

A name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account username, screen name, password, Social Security number, driver’s license number, passport number, or other similar identifiers.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status.

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement, including user generated content.

G. Geolocation data.

Physical location or movements.

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

I. Professional or employment-related information.

Current or past job history or performance evaluations.

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.


The CCPA broadly defines the term “sale” to mean:

“Selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration; or (B) sharing orally, in writing, or by electronic or other means, a consumer’s personal information with a third party, whether for valuable consideration or for no consideration, for the third party’s commercial purposes.”

The CCPA characterizes some sharing and transfer of personal information as a “sale,” even when the sharing or transfer is not done in exchange for monetary consideration. TAC does not believe that any of the sharing or transfers described in this policy constitute sales under California law.

If you are a California resident and would like to exercise any of the above rights, you are encouraged to use the forms attached to this policy. Please submit your request to or call us at 1800 987 3306. Please note that we may request specific information from you in order to verify your identity, and there may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes. We will only use personal information provided in a verifiable consumer request to verify your identity or authority to make the request. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written consent stating that the agent is authorized to make the request on your behalf. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your consent to submit the request on your behalf.

In addition, if you reside in California and have provided your personal information to us, you may request information once per calendar year about our disclosures of certain categories of your personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing via email to or via postal mail at:

Troy Acoustics Corporation

2580 Sidney Lanier Drive

Brunswick, GA 31525

Children Under Thirteen

TAC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Site.

Email Communications

From time to time, TAC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from TAC, you may opt out of such communications by “clicking on the UNSUBSCRIBE button”.

Changes to this Statement

TAC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any privacy information. Your continued use of the Site and/or services available after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

TAC welcomes your questions or comments regarding this Statement of Privacy. If you believe that TAC has not adhered to this Statement, please contact TAC at:

Troy Acoustics Corporation

2580 Sidney Lanier Drive

Brunswick, GA 31525



1800 987 3306